Frequently Asked Questions

Virtual Try-On

Is virtual try-on available?

Not yet. We are building a camera try-on that runs in your browser, with no app to download. When a product supports it, a Try On button will appear on that product's page. Until then, the fabric details on each product page are the best guide to how a hijab looks and wears.

Will my camera footage be recorded or stored?

No. When try-on launches, your camera feed will stay on your device. The processing happens in your browser, and we will never see, store or transmit your video.

Products & Sizing

What fabrics are the hijabs made from?

We have not confirmed the exact fibre composition of our current hijabs. Product pages show what we have and have not checked about opacity, grip, drape, and climate. We are asking suppliers for written composition details and will only publish them with their source.

What sizes are available?

We have not measured our hijabs ourselves. Some product descriptions include stated sizes, but we have not independently checked them. If you need a specific length before ordering, email support@esharp.store and we will tell you what is currently recorded.

How do I care for my hijab?

If your garment has a care label, follow it. We have not yet confirmed the online care guidance with our suppliers. If there is no label, or the label and product page disagree, contact support@esharp.store before washing.

Shipping & Returns

Where do you ship to?

We currently ship to the United States only. Free shipping on orders over $75 USD.

How long does delivery take?

Standard delivery is 5 to 8 business days.

What is your return policy?

Returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Start a return from your account page or email support@esharp.store. See our Returns and Refunds Policy for full details.

Orders & Payment

What payment methods do you accept?

Visa, Mastercard, Amex, Apple Pay, Google Pay, and Shop Pay.

Can I change or cancel my order?

Orders enter fulfillment quickly. Contact support@esharp.store as soon as possible if you need to change or cancel; we will do our best to catch it before it ships.