Frequently Asked Questions

AR Try-On

How does the AR try-on work?

Tap 'Try On' on any product page and allow camera access. Our AR engine detects your face and places a 3D hijab on your head in real-time. No app download required, it runs entirely in your browser.

Is my camera footage recorded or stored?

No. Your camera feed never leaves your device. All AR processing happens locally in your browser using WebGL. We never see, store, or transmit your video feed.

Which devices support AR try-on?

Any modern smartphone or laptop with a front-facing camera. Works on Safari (iOS 14.5+), Chrome, Firefox, and Edge. No app required.

Which hijab styles can I try on?

The AR try-on is in active development. Supported styles are listed on each product page when ready.

Products & Sizing

What fabrics are the hijabs made from?

We have not confirmed the exact fibre composition of our current hijabs. Product pages show what we have and have not checked about opacity, grip, drape, and climate. We are asking suppliers for written composition details and will only publish them with their source.

What sizes are available?

We have not measured our hijabs ourselves. Some product descriptions include stated sizes, but we have not independently checked them. If you need a specific length before ordering, email support@esharp.store and we will tell you what is currently recorded.

How do I care for my hijab?

If your garment has a care label, follow it. We have not yet confirmed the online care guidance with our suppliers. If there is no label, or the label and product page disagree, contact support@esharp.store before washing.

Shipping & Returns

Where do you ship to?

We currently ship to the United States only. Free shipping on orders over $75 USD.

How long does delivery take?

Standard delivery is 5 to 8 business days.

What is your return policy?

Returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Start a return from your account page or email support@esharp.store. See our Returns and Refunds Policy for full details.

Orders & Payment

What payment methods do you accept?

Visa, Mastercard, Amex, Apple Pay, Google Pay, and Shop Pay.

Can I change or cancel my order?

Orders enter fulfillment quickly. Contact support@esharp.store as soon as possible if you need to change or cancel; we will do our best to catch it before it ships.